Privacy Policy

Your privacy is important to FieldworkHub. So we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your information. We will take all reasonable steps to ensure that your data is treated securely and in accordance with this privacy policy.

What we collect

We collect certain information or data about you when you use this website or contact us using the website forms. We collect:

  • your IP address, and
  • details of which version of web browser and operating system you used as well as information on how you use the site, by using cookies and page tagging techniques.

We cannot identify you personally from this information and will not associate any data gathered from this site with any other personally identifying information from any source. We do not attempt to collect any personal data about you through this site unless you provide it to us voluntarily; for example, by sending an email, completing our contact form or joining our panel.

Why we collect it

The information we collect helps us to:

  • ensure that content from our site is presented in the most effective manner for you and for your device
  • provide you with information that you request from us or invite you to take part in market research studies, where you have consented to be contacted for such purposes
  • carry out our obligations arising from any contracts entered into between you and us
  • allow you to participate in interactive features of our service, when you choose to do so, and 
  • notify you about changes to our service.

The information that we collect can be viewed by authorised people in FieldworkHub to:

  • improve the site by monitoring how you use it
  • gather feedback to improve our services, for example our email alerts
  • identify potential respondents for market research studies from amongst our volunteer panel, and
  • respond to any feedback you send us.

Where your information is stored

We store your information, whenever possible, on secure servers in the European Economic Area (EEA).

Keeping your information secure

We have procedures and security features in place to keep your information secure once we receive it. This is detailed in our Data Protection and Security Policy, a copy of which may be requested by writing to data@fieldworkhub.com.

Disclosing your information

We may pass on your personal information if we have a legal obligation to do so, or if we have to enforce or apply our terms of use and other agreements. This may include disclosing to other companies and organisations in connection with fraud protection and credit risk reduction. We won’t share your information with any other organisations for marketing, market research or commercial purposes, and we don’t pass on your details to other websites. 

Your rights

You can find out what information we hold about you, ask us to make corrections, ask us not to use any of the information we collect or ask us to delete the information that we hold about you. If you wish to exercise any of these rights, please send your request to data@fieldworkhub.com. 

External websites

Please note that if you click on, or follow, any links from our site to external websites, our privacy policy will no longer apply. Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.