We’re passionate about your market research project

We believe our commitment to client service is what sets FieldworkHub apart from other fieldwork agencies. We’re devoted to the needs of our clients – our project managers are extremely flexible and responsive in meeting all your market research needs.

I want FieldworkHub to be known for its dependability as a partner for all aspects of fieldwork, and for its personalised approach
— Caroline Bates, Executive Director
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Caroline started her career in financial services as an advisor and progressed to become South East England business development manager for two leading independent mortgage providers. Her interest in market research was sparked by working for Gartner and since then she has held senior roles at Viewpoint Services and then at M3 Global Research, where she was Business Development Director overseeing qualitative and quantitative research projects for B2B and B2C clients.

Caroline is passionate about the service that she delivers to her clients. She set up FieldworkHub because she felt there was a gap in the market for a London-based research boutique that has the experience to take on all aspects of fieldwork projects across multiple countries, but is nimble enough to turn around projects quickly, and dedicated to providing top-quality client support.

Whether your project is large or small, Caroline and her team take time to understand your requirements, give you the convenience of a single point of contact and then go the extra mile to deliver outstanding participant recruitment and research services on every project.

Count on the expertise and service standards that made us a Market Research Society Company Partner, a member of ESOMAR and a member of the Association for Qualitative Research.


Here’s what our clients have to say about FieldworkHub


The right approach for every qualitative study

With years of experience in the market research industry, the FieldworkHub team supports a full-range of traditional qualitative market research methodologies.


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Quantitative research methodologies matched to your needs

FieldworkHub also programs and hosts online surveys and arranges traditional CATI and CAPI quantitative market research.

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Consumer research in a variety of industries

Our expertise spans a wide range of vertical markets, including:
• Automotive
• Beauty
• Consumer electronics / online services / IT and general technology
• Fashion / clothing / apparel
• Financial services and insurance
• Food and drink
• Healthcare
• Hospitality
• Luxury goods
• Media and entertainment
• Retail
• Social research
• Travel / tourism
• Utilities


Fieldwork services in the UK and major European markets

Our core market for qualitative fieldwork is the UK. We also offer market research services in France, Belgium, Germany, Italy and Spain, where we have experienced recruiters, carefully vetted viewing facilities, moderators and translators.

Need help with focus group recruitment in another market?

We have partners in a number of other countries in Europe and beyond so please ask if you need fieldwork in other markets.


Contact us

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